Refund policy

What we sell

Right now, Issue 01 of The Dirtbag’s Rag, our 90-page print magazine. The price is shown on the Support page, with shipping calculated at checkout, or you can pick it up in Santa Cruz.

Payment happens at a hosted checkout. We never see your card details.

All sales are final

All sales are final. We do not accept returns, and we do not give refunds or exchanges once an order is placed. The one exception is a copy that arrives damaged or never arrives, which we replace (see below).

Please check your order, your shipping address and the price at checkout before you pay.

If something goes wrong

If your copy arrives damaged, or never arrives, we will send you a replacement.

To ask about an order, email us with your name and what you ordered.

Other things we may sell

When our Marketplace opens, we will sell clothing we upcycle ourselves. Each piece is one of a kind, and the same rule applies: all sales are final.

Decision needed What happens if a one-of-a-kind piece arrives damaged or never arrives: it cannot be replaced like a magazine, so this needs a decision (for example a refund in that one case).

Stickers and prints are not on sale yet. When they are, this page will cover them.